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Mother, daughter amazed by 'outstanding' care


February 15, 2018

Being in kindergarten means facing lots of new challenges. For Ainsley Yenger, that was especially the case, as she was facing a routine – but frightening – surgery.

“She’d been having issues with snoring and not breathing comfortably at night,” said Reanna Yenger, Ainsley’s mom. “The decision was made that she needed to have her tonsils and adenoids removed.”

Reanna described her daughter as putting on a brave face ... at least until it was time to go to the pre-op area. “She was scared and didn’t want to unwrap her arms from my neck,” Reanna said. “The nurse was so patient while we worked on convincing her to go. I won’t forget the nurse asking Ainsley if she could hold her hand as they walked back together.”

Skiff nurse Hillary Engbers and her colleagues tailored the surgical experience for Ainsley to make it fun, including the use of a pink, strawberry-scented oxygen mask and having Ainsley decorate a doll with a miniature surgical cap and mask.

“Kids don’t always know how to describe their feelings,” Hillary said. “It’s up to us to talk to them at their level.”

Something else that served as a positive distraction to Ainsley was the image of The Little Mermaid she noticed on Hillary’s badge, prompting her to chat happily about Ariel being one of her favorite Disney princesses.

“The icing on the cake was the get-well card Ainsley got from Skiff a few days later,” Reanna said. “It featured a colorful, hand-drawn illustration of Ariel. I’m so amazed by the outstanding, personalized care we received. Thank you from the bottom of our hearts!"

(Reanna Yenger, right, with daughter Ainsley, and Skiff nurse Hillary Engbers)

Skiff Medical Center
204 N. 4th Ave E.
Newton, Iowa 50208
Phone: (641) 792-1273
Toll-free: (888) 792-1273

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Skiff Medical Center, a member of Mercy Health Network, is located in Newton, Iowa. We provide services to Jasper County residents in all major health areas, including general surgery, orthopedic surgery, radiology, obstetrics, emergency medicine, hospice, home care, laboratory, respiratory, audiology, physical therapy, occupational therapy and speech therapy. The Skiff Specialty Clinic hosts more than 20 physicians specializing in cardiology, dermatology, ENT, gastroenterology, nephrology, neurology, oncology, pulmonology and urology.
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